{"id":4458,"date":"2024-05-29T12:19:34","date_gmt":"2024-05-29T12:19:34","guid":{"rendered":"https:\/\/www.selfpay.ro\/?page_id=4458"},"modified":"2025-09-25T13:43:32","modified_gmt":"2025-09-25T13:43:32","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.selfpay.ro\/en\/legal\/legal-website\/privacy-policy\/","title":{"rendered":"Legal – Website – Privacy Policy"},"content":{"rendered":"

Privacy Policy on the protection of natural persons with regard to the processing of personal data on the SelfPay website<\/strong><\/h3>\n

GENERAL INFORMATION<\/strong><\/p>\n

The SelfPay website (www.selfpay.ro<\/a>) is the property of SelfPay SA. Through its sections and subsections, the site provides visitors or existing SelfPay customers with information about: the company, the products and services offered, SelfPay promotions and campaigns and how they operate, job openings within SelfPay, announcements, and any other news or relevant information regarding the company\u2019s activity. The site also allows visitors or existing SelfPay customers to use specific forms to submit various requests and\/or complaints regarding the products and services offered by the company.<\/p>\n

SelfPay SA is a Romanian legal entity registered with the Bucharest Trade Registry under no. J40\/9919\/2009, unique registration code 26067497, VAT attribute RO. The company\u2019s contact address is: Bd. Dacia, no. 153\u2013155, floors 5\u20137, District 2, Bucharest, Phone: 021 529 7101.<\/p>\n

As a personal data controller, SelfPay SA is responsible for the processing of personal data of individuals who access\/use the company\u2019s website and will give due importance to the protection of your personal data when you access its website www.selfpay.ro<\/a>.<\/p>\n

This privacy policy regarding the protection of natural persons with respect to the processing of personal data by SelfPay SA complies with the requirements of Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95\/46\/EC (General Data Protection Regulation).<\/p>\n

The privacy policy regarding the protection of natural persons with respect to the processing of personal data (the \u201cPolicy\u201d) describes the ways in which we, SelfPay SA, collect and process the personal data voluntarily brought to our attention by you when you use our website.<\/p>\n

This Policy contains information regarding: the types of personal data that may be collected through our website, the way in which we process the personal data made available by visitors to our website, to whom personal data may be transmitted, as well as the rights and options that individuals have with respect to the protection of their personal data. This Policy also describes the measures we take to ensure the security of information and how you can contact us regarding the implementation of data protection and to exercise your rights.<\/p>\n

This Policy applies to any visitor\/user of our website www.selfpay.ro<\/a>.<\/p>\n

You can browse this site without being required to provide personal data.<\/p>\n

However, in situations such as: responding to your request\/complaint, locating you in order to display the nearest SelfPay payment stations, or considering your application for one of the job openings within SelfPay SA, you may be asked or required, in certain cases, to send us information that falls into the category of personal data, this information being provided voluntarily by you.<\/p>\n

CATEGORIES OF PERSONAL DATA PROCESSED<\/strong><\/p>\n

As stated above, a visitor or existing SelfPay customer can use our website without being required to disclose personal data to SelfPay SA.<\/p>\n

However, if a visitor or existing SelfPay customer wishes to contact us, in certain situations such as those presented below, it is necessary to provide the following data:<\/p>\n

1. For contacting and\/or submitting requests or complaints to SelfPay regarding the products and services offered by the company, using the \u201cContact\u201d form existing in the \u201cCustomer Support\u201d section, the personal data to be processed are: the requester\u2019s first and last name, phone number and\/or email address, the reason for the notification or complaint, the information contained in the message sent for this purpose.
2. For contacting SelfPay in order to start a business relationship or a partnership with SelfPay, by completing the \u201cContact\u201d form in the \u201cSelfPay for Companies\u201d section, the data to be processed are: the requester\u2019s first and last name, the company\u2019s phone number and\/or email address, the company name, the information contained in the message sent for this purpose.<\/p>\n

It is recommended that the messages you send us do not contain (other) personal data beyond those requested through the forms made available by our company. If such data are necessary, they will be requested later, when we contact you, in order to resolve the matters for which you reached out to us.<\/p>\n

Any personal data transmitted to us that are not necessary for the purpose for which they were disclosed will be deleted\/ anonymized after transmission.<\/p>\n

3. To apply for one of the vacancies within our company, displayed as such on our website, by completing the form in the \u201cCompany\/Careers\u201d section, the personal data to be processed are: the applicant\u2019s name, phone number, email address, link to the \u201cLinkedIn\u201d professional profile (if any), as well as those included in the Curriculum Vitae and\/or Cover Letter you attach.<\/p>\n


The personal data in the CV\/cover letter or other information you provide to us in this context may include, without being exhaustive, the following: full name, home\/residence\/correspondence address, email address, phone number, photograph, previous employers, job responsibilities, possession of a work permit, professional authorizations and certifications, professional achievements, previous projects, references, analyses of professional development and skills, training, details related to performance and adaptation to professional requirements, any other information you choose to provide (e.g., preferred positions, availability for relocation, current salary, desired salary, awards received, or membership in various professional associations).<\/p>\n

We will use your personal data within the recruitment process for the available position for which you expressed interest, as well as for any other positions that become vacant and for which we consider you eligible over a period of 1 year. To this end, we will keep your CV in SelfPay\u2019s records for a period of 1 year.<\/p>\n

4. To identify the payment station near your location and make this information available to you when you access the interactive features of our site, based on your consent, we will process data regarding the geolocation of your position.<\/p>\n

For this purpose, we use the so-called geo-location API function upon your first access to the \u201cPayment Station\/Locations\u201d section of our site via a terminal device (computer, laptop, smartphone, tablet). Upon your first access to the \u201cPayment Station\/Locations\u201d section, various geospatial information of the terminal device (GPS data or information regarding the IP address used) is requested in order to determine the device\u2019s location. The accuracy of these data depends, among other things, on your device settings.<\/p>\n

For your information, and to the extent that SelfPay considers it to be of interest, the website www.selfpay.ro<\/a> may also include other links\/addresses to websites not controlled by SelfPay. These websites operate independently of our site and may have their own privacy notices, statements, or policies. We recommend that you review the personal data protection policies before submitting any personal information to these websites. SelfPay SA is not responsible for the content of websites that it does not own or manage.<\/p>\n

SelfPay automatically collects certain technical information about visitors\/users of the site and stores it in log files or other similar technologies. These are statistical data regarding the actions and browsing patterns of our users and do not \u201cdirectly\u201d identify a specific person. These data include: IP (Internet Protocol) addresses, the geographic location of the computer or device, browser type, operating system, and other information about visiting this website, such as pages viewed, advertisements you clicked. Your IP address may also be used to diagnose problems with our server, to administer this site, to analyze trends, to track a user\u2019s navigation on the site, to collect demographic information, and to help us understand visitors\u2019 preferences and needs.<\/p>\n

Cookies and other similar technologies help us improve the site and provide better and more personalized content. For more information about the use of cookies on the site, please consult the Cookie Management Policy available on our website.<\/p>\n

PURPOSES AND LEGAL BASIS OF PROCESSING PERSONAL DATA<\/strong><\/p>\n

The information you provide is treated with the utmost confidentiality and solely for the purposes for which it was collected.<\/p>\n

SelfPay processes, through the website, personal data for the following purposes:<\/p>\n

    \n
  1. Resolution of requests and complaints received from visitors and\/or SelfPay customers;<\/li>\n
  2. Managing the relationship with users\/visitors, namely the support offered to them through the contact forms available in various sections of the site or through access to the interactive features of the site;<\/li>\n
  3. Improving the browsing experience offered on the site;<\/li>\n
  4. Protection against fraud and other illegal activities;<\/li>\n<\/ol>\n

    SelfPay processes personal data for the above purposes in its legitimate interest to manage the relationship with visitors and\/or its customers who access the site, to avoid fraud and illegal activities, and to ensure the general functionality of the site, in accordance with Article 6(1)(f) of Regulation (EU) 2016\/679.<\/p>\n

    \u00a0 \u00a0 \u00a05. Registration and processing of applicants\u2019 candidacies for the available jobs displayed on the company\u2019s site.<\/p>\n

    SelfPay processes personal data for the above purposes in its legitimate interest to ensure the workforce necessary for carrying out its activity.<\/p>\n

    DURATION OF PERSONAL DATA PROCESSING<\/strong><\/p>\n

    SelfPay processes personal data only for the period necessary to fulfill the processing purposes mentioned above, while also complying with the legal requirements in force and the interest in protecting the rights of data subjects.<\/p>\n

    More specifically, we do not keep your personal data longer than necessary, but only for a period long enough to fulfill the purpose for which we collected them, according to the applicable legal provisions. As soon as we no longer need them, we initiate actions to delete or destroy them, unless the law requires us to keep them for a longer period.<\/p>\n

    Unless otherwise stated in this document, in accordance with the Civil Code provisions regarding the legal institution of limitation, the personal data collected are archived\/kept by SelfPay for a period of 3 years.<\/p>\n

    TRANSMISSION\/DISCLOSURE OF PERSONAL DATA<\/strong><\/p>\n

    The personal data collected are disclosed only to authorized persons, in accordance with the technical and organizational procedures assumed and established by SelfPay, which are appropriate and necessary to maintain the confidentiality of personal data and to protect against accidental or unlawful destruction, loss, disclosure, or unauthorized access, according to the law.<\/p>\n

    To fulfill the processing purposes, SelfPay may indirectly disclose your personal data to partners, to third persons or entities that support the company\u2019s activity through the website, such as IT service providers, recruitment partners, or insofar as we are required to do so by law, at the request of tax authorities or other competent supervisory authorities.<\/p>\n

    Personal data will not be transferred to states outside the European Union.<\/p>\n

    YOUR RIGHTS REGARDING THE PROTECTION OF PERSONAL DATA<\/strong><\/p>\n

    According to the General Data Protection Regulation, as a data subject you benefit from the following rights:<\/p>\n