{"id":9268,"date":"2026-06-17T19:49:41","date_gmt":"2026-06-17T19:49:41","guid":{"rendered":"https:\/\/www.selfpay.ro\/?post_type=faq&p=9268"},"modified":"2026-06-17T19:49:41","modified_gmt":"2026-06-17T19:49:41","slug":"i-transferred-an-amount-and-it-shows-as-failed-but-the-money-was-withdrawn-from-my-card","status":"publish","type":"faq","link":"https:\/\/www.selfpay.ro\/en\/?post_type=faq&p=9268","title":{"rendered":"I transferred an amount and it shows as failed, but the money was withdrawn from my card."},"content":{"rendered":"<p>Usually, in such situations, the card-issuing bank temporarily blocks the amount until the merchant confirms or cancels the transaction.<\/p>\n<p>We recommend contacting your issuing bank to find out when the amount will be unblocked and become visible in your account again.<\/p>\n<p>For faster identification of the transaction, we suggest providing the bank with the <strong>RRN code<\/strong>, which you can find when you open the transaction from the list on the home screen. This is a unique reference number.<\/p>\n","protected":false},"template":"","selfpay-faq-categories":[],"class_list":["post-9268","faq","type-faq","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq\/9268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq"}],"about":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":0,"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq\/9268\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/media?parent=9268"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq-categories?post=9268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}