{"id":9270,"date":"2026-06-17T19:49:41","date_gmt":"2026-06-17T19:49:41","guid":{"rendered":"https:\/\/www.selfpay.ro\/?post_type=faq&p=9270"},"modified":"2026-06-17T19:49:41","modified_gmt":"2026-06-17T19:49:41","slug":"i-tried-to-make-a-deposit-at-a-payment-station-but-i-received-a-receipt-saying-transaction-failed","status":"publish","type":"faq","link":"https:\/\/www.selfpay.ro\/en\/?post_type=faq&p=9270","title":{"rendered":"I tried to make a deposit at a Payment Station, but I received a receipt saying \u201cTransaction failed\u201d."},"content":{"rendered":"<p>You can retry the transaction directly in the app using the barcode on the receipt, as follows:<br \/>\n\u25b6\ufe0f Open the <strong>SelfPay Now<\/strong> app;<br \/>\n\u25b6\ufe0f Choose the card you want to deposit the amount to;<br \/>\n\u25b6\ufe0f Select <strong>\u201cDeposit\u201d<\/strong> and then <strong>\u201cDeposit with voucher\u201d<\/strong>;<br \/>\n\u25b6\ufe0f Enter the numeric code from the receipt;<br \/>\n\u25b6\ufe0f Confirm the top-up.<\/p>\n<p>If the transaction still fails, please check it in the payment history list.<br \/>\nOpen the transaction to see the reason why it failed.<\/p>\n<p>If the transaction was declined by the bank, please contact your card-issuing bank to check the reason for the decline.<\/p>\n<p>You can also add another card in the app and try again by following the steps above.<\/p>\n","protected":false},"template":"","selfpay-faq-categories":[],"class_list":["post-9270","faq","type-faq","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq\/9270","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq"}],"about":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":0,"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq\/9270\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/media?parent=9270"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq-categories?post=9270"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}