{"id":9284,"date":"2026-06-17T19:49:41","date_gmt":"2026-06-17T19:49:41","guid":{"rendered":"https:\/\/www.selfpay.ro\/?post_type=faq&p=9284"},"modified":"2026-06-17T19:49:41","modified_gmt":"2026-06-17T19:49:41","slug":"i-no-longer-have-access-to-the-email-address-i-used-to-create-my-account-what-can-i-do","status":"publish","type":"faq","link":"https:\/\/www.selfpay.ro\/en\/?post_type=faq&p=9284","title":{"rendered":"I no longer have access to the email address I used to create my account. What can I do?"},"content":{"rendered":"<p>You can recover your account using the associated phone number, as follows:<br \/>\n\u25b6\ufe0f Open the app;<br \/>\n\u25b6\ufe0f Select <strong>\u201cAccount recovery\u201d<\/strong> (at the bottom of the screen);<br \/>\n\u25b6\ufe0f Enter your phone number;<br \/>\n\u25b6\ufe0f Enter the code received by SMS;<br \/>\n\u25b6\ufe0f Replace the email address with a new one;<br \/>\n\u25b6\ufe0f Enter the code received on the new email address.<\/p>\n<p>The process is simple and only takes a few minutes.<\/p>\n","protected":false},"template":"","selfpay-faq-categories":[],"class_list":["post-9284","faq","type-faq","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq\/9284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq"}],"about":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/types\/faq"}],"version-history":[{"count":0,"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq\/9284\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/media?parent=9284"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/www.selfpay.ro\/en\/wp-json\/wp\/v2\/selfpay-faq-categories?post=9284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}