Job Title: Senior Full Stack Developer
Location: Romania/Hybrid/Remote
Job Type: Full-time

 Who We Are:
At SelfPay, we are dedicated to providing innovative solutions to our customers’ financial needs and are committed to being a role model for the business community. We truly value diversity and see it as a key asset to our teams, our products, and our overall culture. We believe that bringing together individuals from diverse backgrounds can lead to the creation of outstanding products and solutions. We are fully committed to creating a culture of inclusivity where everyone is valued and has the opportunity to make a meaningful impact. We are passionate about welcoming talent from all backgrounds and are firmly committed to ensuring that everyone is provided with equal opportunities.

Job Overview:
We are looking for a Senior Fullstack Developer to work in our team and join our world-class community of talented experts.

We offer our customers a unique mobile application where they have the possibility to keep under control and manage their financial resources. SelfPay Now provides ultimate financial inclusion for all members of the society via state-of-the-art technology and highly accessible services. The application digitizes the circulating cash and improves people’s lives through convenient, safe and easy-to-use digital financial tools.

Our Mobile Wallet enables Cash-to-Card and Pay-to-Card transactions, allowing instant transfer between registered cards, P2P transfers, and cash deposits. SelfPay Now is the place where people will be able to manage their finance resources no matter of the form in which they keep them: cash, card, trading assets or acquiring services.

With a problem-solving mindset, you enjoy effectively supporting the team to reach common goals.

Key Responsibilities:

• Working closely with Product and Project Managers to apply the most relevantly experienced team members to features and tasks.
• Participate in architectural design and the creation development standards.
• Support the development efforts to create new, or enhance, platform functionality.
• Monitor the health and performance of our platform.
• Being a hands-on person, Full-stack programing in .NET/ Core Frameworks, ASP.NET, Angular, Java Script, Type Script
• Discover and research problems, and work with the team to provide acceptable solutions.
• Pick up knowledge of tools required to complete the task successfully.
• Understand and analyze business use cases and technical requirements and be able to design, build and integrate a varying suite of internal and external functionalities
• Ensure code quality (coding rules, style, comments).
• Contribute to the development effort of the team (We believe that the best way to know your system is to step in and help building it).

Requirements:

• Minimum of 5 years’ experience in development roles (both back and front end development)
• BS/BA in Computer Science or equivalent experience
• Proven experience as a senior software developer
• Previous experience in back-end technologies: NET Framework (4.x) & .NET Core / .NET 6+, ASP.NET MVC / Web API, IIS, SQL Server (2012+), – CI/CD pipelines (Azure DevOps, GitHub Actions, etc.)
• Previous experience in front-end technologies: HTML5, CSS3, Flexbox, CSS Grid, Responsive Design, Web Components, Web Worker, Caching and Browser storages etc.
• At least 1-2 year of experience building complex web applications using Angular (or other similar JavaScript based frameworks) in a dynamic environment.
• Strong interpersonal and teamwork skills
• Development life cycle understanding
• Other skills that will be valuable include: Could Systems – Microsoft Azure, Distributed systems, Microservices/SOA architecture, Kubernetes, Docker, RabbitMQ, SignalR, Angular CLI, Webpack, Docker, Azure DevOps (or any other CI/CD), Selenium, GIT, Swagger, Mocha, Karma, and/or Jasmin

 Working at SelfPay you’ll find:

PASSION – We are enthusiastically involved and love what we do, always striving to push our limits and achieve excellence.

INTEGRITY – We act with transparency and honesty in every aspect of our work, committing to fairness and responsibility towards one another.

AGILITY – We are flexible and adapt quickly to challenges, staying competitive and relevant in an ever-changing environment.

CREATIVITY – We turn challenges into opportunities for innovation, exploring new and bold ideas that bring value and progress to our work.

WE CARE – We value every individual contribution and every aspect of our work, keeping respect, support, and care for others as our top priorities.

 WE ARE HAPPY – We take joy in every achievement and celebrate success together, finding satisfaction in daily collaboration and fostering a friendly, encouraging atmosphere where everyone feels appreciated.

We offer a motivating package:

• Two company vacation villas available (sea side and mountain side).
• Infinite vacation starting with the fourth year. First year comes with 25 vacation days.
• Anything you can read! Any book from Amazon / Safari / O’Reilly .
• Sponsored certifications and courses.
• Medical insurance and optional pension fund.
• Yearly and surprise bonuses.

 

Job Title: Customer Support Representative
Location: Brasov / Hibrid
Job type: Full-time
 

Cine suntem?

La SelfPay, suntem dedicati sa oferim solutii inovatoare pentru nevoile financiare ale clientilor nostri si ne angajam sa fim un model pentru comunitatea de afaceri. Pretuim cu adevarat diversitatea si o consideram un atu esential pentru echipele noastre, produsele si cultura noastra. Credem ca diversitatea poate duce la crearea de produse si solutii exceptionale. Suntem pe deplin dedicati crearii unei culturi incluzive in care fiecare persoana este apreciata si are oportunitatea de a avea un impact semnificativ. Suntem pasionati de atragerea talentelor din diverse medii si ne angajam sa asiguram oportunitati egale pentru toata lumea.

 Scopul rolului:

In calitate de Customer Support Representative, vei fi prima linie de comunicare cu clientii SelfPay, ajutandu-i sa-si rezolve problemele si sa primeasca informatiile necesare. Daca acesta este primul tau job si ai o atitudine proactiva, ne-ar placea sa discutam cu tine, deoarece suntem deschisi sa te sustinem in parcursul tau profesional.

Responsabilitati principale:

• Raspunzi cu promptitudine si profesionalism la solicitarile clientilor prin telefon, email sau chat;
• Asculti cu atentie si empatie situatiile expuse de clienti si oferi solutii conform procedurilor de lucru;
• Inregistrezi fiecare interactiune cu clientii intr-un sistem dedicat, pe care il vei invata in perioada de training;
• Contribui activ la imbunatatirea serviciilor din departament, semnaland idei sau oportunitati de optimizare;
• Monitorizezi si gestionezi cererile de suport, asigurandu-te ca acestea sunt rezolvate intr-un timp util;
• Lucrezi in ture, inclusiv in weekenduri, pentru a asigura suport continuu clientilor nostri. 

Cerinte:

• Experienta in servicii clienti reprezinta un avantaj, dar nu este obligatorie; suntem deschisi sa lucram cu persoane fara experienta, dar cu o atitudine pozitiva si dorinta de invatare;
• Abilitati excelente de comunicare, atat scrisa cat si verbala;
• Capacitatea de a gestiona diverse situatii si de a rezolva probleme intr-un mod calm si eficient;
• Cunostinte bune de operare cu pachetul MS Office;
• Cunostinte de limba engleza reprezinta un avantaj;
• Atentie la detalii si proactivitate in gestionarea cererilor clientilor;
• Capacitate de planificare, organizare si prioritizare a sarcinilor.

Ce vei gasi lucrand la SelfPay:

PASIUNE – Ne implicam cu entuziasm si iubim ceea ce facem, cautam mereu sa ne depasim limitele si sa atingem excelenta.

INTEGRITATE – Actionam cu transparenta si onestitate in fiecare aspect al muncii noastre si ne angajam sa fim corecti si responsabili unii fata de ceilalti.

AGILITATE – Suntem flexibili si ne adaptam rapid in fata provocarilor, ramanand competitivi si relevanti intr-un mediu in continua schimbare.

CREATIVITATE – Transformam provocarile in oportunitati de inovatie, exploram idei noi si indraznete care aduc valoare si progres muncii noastre.

NE PASA – Consideram importanta fiecare contributie individuala si fiecare aspect al muncii noastre, pastrand respectul, ajutorul si grija fata de ceilalti ca fiind prioritatile noastre.

SUNTEM FERICITI – Ne bucura fiecare realizare si celebram succesele impreuna, gasim satisfactie in colaborarea de zi cu zi, sustinand o atmosfera prietenoasa, incurajatoare, unde fiecare se simte apreciat.