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Privacy Policy on the protection of natural persons with regard to the processing of personal data on the SelfPay website

GENERAL INFORMATION

The SelfPay website (www.selfpay.ro) is the property of SelfPay SA. Through its sections and subsections, the site provides visitors or existing SelfPay customers with information about: the company, the products and services offered, SelfPay promotions and campaigns and how they operate, job openings within SelfPay, announcements, and any other news or relevant information regarding the company’s activity. The site also allows visitors or existing SelfPay customers to use specific forms to submit various requests and/or complaints regarding the products and services offered by the company.

SelfPay SA is a Romanian legal entity registered with the Bucharest Trade Registry under no. J40/9919/2009, unique registration code 26067497, VAT attribute RO. The company’s contact address is: Bd. Dacia, no. 153–155, floors 5–7, District 2, Bucharest, Phone: 021 529 7101.

As a personal data controller, SelfPay SA is responsible for the processing of personal data of individuals who access/use the company’s website and will give due importance to the protection of your personal data when you access its website www.selfpay.ro.

This privacy policy regarding the protection of natural persons with respect to the processing of personal data by SelfPay SA complies with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

The privacy policy regarding the protection of natural persons with respect to the processing of personal data (the “Policy”) describes the ways in which we, SelfPay SA, collect and process the personal data voluntarily brought to our attention by you when you use our website.

This Policy contains information regarding: the types of personal data that may be collected through our website, the way in which we process the personal data made available by visitors to our website, to whom personal data may be transmitted, as well as the rights and options that individuals have with respect to the protection of their personal data. This Policy also describes the measures we take to ensure the security of information and how you can contact us regarding the implementation of data protection and to exercise your rights.

This Policy applies to any visitor/user of our website www.selfpay.ro.

You can browse this site without being required to provide personal data.

However, in situations such as: responding to your request/complaint, locating you in order to display the nearest SelfPay payment stations, or considering your application for one of the job openings within SelfPay SA, you may be asked or required, in certain cases, to send us information that falls into the category of personal data, this information being provided voluntarily by you.

CATEGORIES OF PERSONAL DATA PROCESSED

As stated above, a visitor or existing SelfPay customer can use our website without being required to disclose personal data to SelfPay SA.

However, if a visitor or existing SelfPay customer wishes to contact us, in certain situations such as those presented below, it is necessary to provide the following data:

1. For contacting and/or submitting requests or complaints to SelfPay regarding the products and services offered by the company, using the “Contact” form existing in the “Customer Support” section, the personal data to be processed are: the requester’s first and last name, phone number and/or email address, the reason for the notification or complaint, the information contained in the message sent for this purpose.
2. For contacting SelfPay in order to start a business relationship or a partnership with SelfPay, by completing the “Contact” form in the “SelfPay for Companies” section, the data to be processed are: the requester’s first and last name, the company’s phone number and/or email address, the company name, the information contained in the message sent for this purpose.

It is recommended that the messages you send us do not contain (other) personal data beyond those requested through the forms made available by our company. If such data are necessary, they will be requested later, when we contact you, in order to resolve the matters for which you reached out to us.

Any personal data transmitted to us that are not necessary for the purpose for which they were disclosed will be deleted/ anonymized after transmission.

3. To apply for one of the vacancies within our company, displayed as such on our website, by completing the form in the “Company/Careers” section, the personal data to be processed are: the applicant’s name, phone number, email address, link to the “LinkedIn” professional profile (if any), as well as those included in the Curriculum Vitae and/or Cover Letter you attach.

The personal data in the CV/cover letter or other information you provide to us in this context may include, without being exhaustive, the following: full name, home/residence/correspondence address, email address, phone number, photograph, previous employers, job responsibilities, possession of a work permit, professional authorizations and certifications, professional achievements, previous projects, references, analyses of professional development and skills, training, details related to performance and adaptation to professional requirements, any other information you choose to provide (e.g., preferred positions, availability for relocation, current salary, desired salary, awards received, or membership in various professional associations).

We will use your personal data within the recruitment process for the available position for which you expressed interest, as well as for any other positions that become vacant and for which we consider you eligible over a period of 1 year. To this end, we will keep your CV in SelfPay’s records for a period of 1 year.

4. To identify the payment station near your location and make this information available to you when you access the interactive features of our site, based on your consent, we will process data regarding the geolocation of your position.

For this purpose, we use the so-called geo-location API function upon your first access to the “Payment Station/Locations” section of our site via a terminal device (computer, laptop, smartphone, tablet). Upon your first access to the “Payment Station/Locations” section, various geospatial information of the terminal device (GPS data or information regarding the IP address used) is requested in order to determine the device’s location. The accuracy of these data depends, among other things, on your device settings.

For your information, and to the extent that SelfPay considers it to be of interest, the website www.selfpay.ro may also include other links/addresses to websites not controlled by SelfPay. These websites operate independently of our site and may have their own privacy notices, statements, or policies. We recommend that you review the personal data protection policies before submitting any personal information to these websites. SelfPay SA is not responsible for the content of websites that it does not own or manage.

SelfPay automatically collects certain technical information about visitors/users of the site and stores it in log files or other similar technologies. These are statistical data regarding the actions and browsing patterns of our users and do not “directly” identify a specific person. These data include: IP (Internet Protocol) addresses, the geographic location of the computer or device, browser type, operating system, and other information about visiting this website, such as pages viewed, advertisements you clicked. Your IP address may also be used to diagnose problems with our server, to administer this site, to analyze trends, to track a user’s navigation on the site, to collect demographic information, and to help us understand visitors’ preferences and needs.

Cookies and other similar technologies help us improve the site and provide better and more personalized content. For more information about the use of cookies on the site, please consult the Cookie Management Policy available on our website.

PURPOSES AND LEGAL BASIS OF PROCESSING PERSONAL DATA

The information you provide is treated with the utmost confidentiality and solely for the purposes for which it was collected.

SelfPay processes, through the website, personal data for the following purposes:

1. Resolution of requests and complaints received from visitors and/or SelfPay customers;
2. Managing the relationship with users/visitors, namely the support offered to them through the contact forms available in various sections of the site or through access to the interactive features of the site;
3. Improving the browsing experience offered on the site;
4. Protection against fraud and other illegal activities;

SelfPay processes personal data for the above purposes in its legitimate interest to manage the relationship with visitors and/or its customers who access the site, to avoid fraud and illegal activities, and to ensure the general functionality of the site, in accordance with Article 6(1)(f) of Regulation (EU) 2016/679.

     5. Registration and processing of applicants’ candidacies for the available jobs displayed on the company’s site.

SelfPay processes personal data for the above purposes in its legitimate interest to ensure the workforce necessary for carrying out its activity.

DURATION OF PERSONAL DATA PROCESSING

SelfPay processes personal data only for the period necessary to fulfill the processing purposes mentioned above, while also complying with the legal requirements in force and the interest in protecting the rights of data subjects.

More specifically, we do not keep your personal data longer than necessary, but only for a period long enough to fulfill the purpose for which we collected them, according to the applicable legal provisions. As soon as we no longer need them, we initiate actions to delete or destroy them, unless the law requires us to keep them for a longer period.

Unless otherwise stated in this document, in accordance with the Civil Code provisions regarding the legal institution of limitation, the personal data collected are archived/kept by SelfPay for a period of 3 years.

TRANSMISSION/DISCLOSURE OF PERSONAL DATA

The personal data collected are disclosed only to authorized persons, in accordance with the technical and organizational procedures assumed and established by SelfPay, which are appropriate and necessary to maintain the confidentiality of personal data and to protect against accidental or unlawful destruction, loss, disclosure, or unauthorized access, according to the law.

To fulfill the processing purposes, SelfPay may indirectly disclose your personal data to partners, to third persons or entities that support the company’s activity through the website, such as IT service providers, recruitment partners, or insofar as we are required to do so by law, at the request of tax authorities or other competent supervisory authorities.

Personal data will not be transferred to states outside the European Union.

YOUR RIGHTS REGARDING THE PROTECTION OF PERSONAL DATA

According to the General Data Protection Regulation, as a data subject you benefit from the following rights:

• Right to information: the right to receive information regarding the processing activities of personal data carried out by SelfPay;
• Right of access: the right to obtain from SelfPay confirmation as to whether or not your personal data are being processed, as well as information on how these data are processed;
• Right to rectification: the right to request and for SelfPay to correct when your data in our possession and processed by us are incomplete, inaccurate, or have changed since the date of collection;
• Right to erasure (“right to be forgotten”): the right to request and for SelfPay to delete your personal data if it is no longer necessary for SelfPay to keep or use them or if the data have been processed unlawfully;
• Right to restriction of processing: the right to request and for SelfPay to restrict the processing of your data when you consider that they are inaccurate, you consider that the processing of your data is not lawful, or you wish us to keep your personal data beyond the minimum retention period necessary to SelfPay;
• Right to data portability: the right to receive the data collected by us from you and processed automatically, based on your consent, in a structured, easy-to-use format, or to have us transmit the data to another personal data controller, if technically feasible;
• Right to object: the right to object to processing based on SelfPay’s legitimate interest when you consider that such processing prejudices your interests, rights, and freedoms, or when the processing of your data is for the purpose of direct marketing;
• Right not to be subject to a decision based solely on automated processing, including profiling: the right not to be subject to a decision based solely on automated processing, without human intervention, including profiling, which produces effects concerning your interests, rights, and freedoms;
• Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) if you consider that your data have not been processed in accordance with legal provisions.

For more details on the processing activities carried out by SelfPay, as well as on the rights you benefit from in this context, please send a request to: dpo@selfpay.ro.

HOW WE PROTECT YOUR PERSONAL DATA

SelfPay implements administrative, technical, organizational, and physical security measures to protect your personal data against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use for other purposes, including:

• We continuously update and test our security technology. Our website and related IT systems are protected against access, modification, or transmission of your data by/to unauthorized third parties, as well as against their loss and destruction;
• We restrict access to your personal data only to those employees who need to know that information to provide you with services;
• We train our employees on the importance of confidentiality in order to maintain the confidentiality and security of your information.

UPDATING OUR POLICY

The content of this Policy may be updated periodically by republishing the revised version on the page you are currently viewing. The revised version enters into force on the date of publication on the website.

The responsibility to check the content of this page in order to be up to date with the most recent version of this document rests entirely with you.

HOW YOU CAN CONTACT US

If you have questions or comments about this Privacy Policy, if you wish to exercise your rights, or to update the personal data we hold about you, please write to us at the following address: Bd. Dacia, no. 153–155, floors 5–7, District 2, Bucharest, or by email at: dpo@selfpay.ro.

Version published on: 31 July 2024