I want to make a deposit at a Payment Station, but it won’t scan the QR code.

Please make sure that in the app you selected “Deposit”, not “Scan&Pay”. Normally, if you frame the QR code inside the square shown on the screen and it’s not read, […]

By: Binarro Network

Please make sure that in the app you selected “Deposit”, not “Scan&Pay”.

Normally, if you frame the QR code inside the square shown on the screen and it’s not read, we recommend moving your phone slightly away from the station. Start at about 15–20 cm and gradually adjust the distance until the entire Payment Station screen is framed or until the code is scanned.

If it still doesn’t work, please check the following:
✅ Brightness: if it’s too dark or there are reflections, the QR may be hard to detect.
✅ Reflections: slightly change the angle of the phone or camera.
✅ Focus: hold the phone still for a few seconds to focus correctly.
✅ Movement: avoid moving the phone while scanning.
✅ Dirty/foggy camera: wipe the camera lens.