I tried to make a deposit at a Payment Station, but I received a receipt saying “Transaction failed”.

You can retry the transaction directly in the app using the barcode on the receipt, as follows: ▶️ Open the SelfPay Now app; ▶️ Choose the card you want to […]

By: Binarro Network

You can retry the transaction directly in the app using the barcode on the receipt, as follows:
▶️ Open the SelfPay Now app;
▶️ Choose the card you want to deposit the amount to;
▶️ Select “Deposit” and then “Deposit with voucher”;
▶️ Enter the numeric code from the receipt;
▶️ Confirm the top-up.

If the transaction still fails, please check it in the payment history list.
Open the transaction to see the reason why it failed.

If the transaction was declined by the bank, please contact your card-issuing bank to check the reason for the decline.

You can also add another card in the app and try again by following the steps above.