I tried to make a deposit at a Payment Station but received a receipt saying “Transaction cancelled”.

This change voucher comes from a cancelled transaction and cannot be used as a voucher in the SelfPay Now app. You can use it easily as follows: go to any […]


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This change voucher comes from a cancelled transaction and cannot be used as a voucher in the SelfPay Now app.

You can use it easily as follows: go to any nearby SelfPay Payment Station (check this directly in the app), select the SelfPay Now service, scan the QR code, then under payment methods choose “Change voucher” and scan the receipt.

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