I made a successful deposit/transfer, but I still haven’t received the money in the selected account.

If the money hasn’t arrived yet, please contact your card-issuing bank. Only the bank can check the reason for the delay. In the SelfPay Now app you can find the […]


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If the money hasn’t arrived yet, please contact your card-issuing bank. Only the bank can check the reason for the delay.

In the SelfPay Now app you can find the RRN reference number, which is a unique reference number. Open the transaction from the list on the home screen and share the RRN with the bank for verification.

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